Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Y Castell - Castle

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth dinas Abertawe / Swansea City Neighbourhood Policing Team

Samantha Butler (South Wales Police, PCSO, Swansea NPT)

Samantha Butler

PCSO

07970162961

Jonathan Hancock (South Wales Police, Sergeant, CITY NPT)

Jonathan Hancock

Sergeant

07854351307

Benjamin Jones (South Wales Police, PCSO, Swansea NPT)

Benjamin Jones

PCSO

07816187915

Francesca Monni (South Wales Police, PCSO, SNPT)

Francesca Monni

PCSO

07483348196

David Moore (South Wales Police, PCSO, Swansea NPT)

David Moore

PCSO

07805301593

Jessica Reed (South Wales Police, PCSO, Swansea NPT)

Jessica Reed

PCSO

07805301636

James Rees (South Wales Police, Police Constable, SNPT Swansea City)

James Rees

Police Constable

07880057620

Harry Robbins (South Wales Police, PCSO, Castle, Swansea)

Harry Robbins

PCSO

07870910951

Liz Tancock (South Wales Police, PCSO, Swansea NPT)

Liz Tancock

PCSO

07870911959

Nathan Thomas (South Wales Police, PCSO, Swansea City Centre)

Nathan Thomas

PCSO

07584004590

James Truscott (South Wales Police, Sergeant, Swansea NPT)

James Truscott

Sergeant

07825385634

Terence Wilkins (South Wales Police, PCSO, Swansea NPT)

Terence Wilkins

PCSO

07805301688

Local Priority Issues

Priority Action Taken

ASB - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street

Issued 15 December 2025

Action taken is updated every three months

Actioned 15 December 2025

ASB / alcohol - City Centre

Issued 15 December 2025

Action taken is updated every three months

Actioned 15 December 2025

Shoplifting & Retail Crime – City Centre

Issued 15 December 2025

Action taken is updated every three months

Actioned 15 December 2025

ASB - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street

Issued 15 September 2025

Bus Station partnership patrols to identify prolific offenders - positive action being taken.
Winter of Action - visible resources deployed throughout the City

Actioned 15 December 2025

ASB / alcohol - City Centre

Issued 15 September 2025

Continued patrols as part of Operation Sentinel, targeting hot spot locations and offenders

Actioned 15 December 2025

Shoplifting & Retail Crime – City Centre

Issued 15 September 2025

Reduction of nearly 15% in reported retail crime since April 2025 with more offenders being brought to justice

Actioned 15 December 2025

Antisocial behaviour - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street

Issued 17 June 2025

Several arrests have taken place in August in relation to youths committing crime and causing ASB in the Bus Station.
A partnership approach is ongoing with additional resources patrolling the area.
Some youths have been issued community protection notices with exclusion zones attached, preventing them from attending the area.

Actioned 15 September 2025

Anti-social behaviour - Alcohol - City Centre

Issued 17 June 2025

Operation Viscaria continue to patrol the City Centre and have issued several dispersal notices for people to leave the area owing to alcohol related behaviour.
Operation Daylily and Operation Totara has provided an increased presence from police and partners patrol throughout the City Centre area resulting in a 6% reduction compared to last year

Actioned 15 September 2025

Shoplifting & Retail Crime – City Centre

Issued 17 June 2025

Criminal Behaviour Orders have been issued and amended to several perpetrators, limiting their attendance at specific stores.
Retail theft is down by 14% between June and August 2025 whilst nearly 45% of these reports have had a successful and positive outcome with the offender brought to justice

Actioned 15 September 2025

Latest South Wales Updates

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Christmas Crime Prevention Table : Tue 23 Dec 14:00

Dear Resident, Your local Neighbourhood Policing Team will be at the Quadrant Shopping Centre on 23/12/2025 between 14:00 - 16:00. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about...

South Wales Police
21/12/2025 20:31

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Police 999/101 Call Handler - Incident Risk and Resolution Officer

Hello Resident If you or someone you know is interested in joining our Public Service Centre, where our operators deal with emergency and non-emergency calls from the public, and dispatch these calls to our police officers, we will be opening t...

South Wales Police
21/12/2025 15:46

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Crime Prevention Table : Sun 21 Dec 14:00

Dear Resident, Your local Neighbourhood Policing Team will be at the Quadrant Shopping Centre on the 21st of December between 14:00pm and 16:00pm. Come along and meet us. We can discuss any local issues and provide information on crime prevent...

South Wales Police
21/12/2025 12:54

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Local Priorities Anti-social behaviour – general Message

Dear Resident, I wanted to provide you with an update regarding Anti-social behaviour – general, which people around your area have highlighted as an issue of concern on the priority survey. Officers have received multiple reports of youths causi...

South Wales Police
20/12/2025 13:36

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🎄 Christmas Crime Prevention – Swansea 🎄

Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Personal theft as a concern in ...

South Wales Police
19/12/2025 08:22

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Christmas Crime Prevention Table

Dear Resident, I wanted to provide you with an update regarding I have no issues, which people around your area have highlighted as an issue of concern on the priority survey. Out Christmas shopping in Swansea?South Wales Police will be at The Qu...

South Wales Police
17/12/2025 09:54

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Join Us as a Station Enquiry Officer

Positive ActionBILINGUAL MESSAGE / NEGES DWYIEITHOG Hello Resident Would you like a career like no other? If so… Join Us South Wales Police brings together thousands of people with the same aim – to keep South Wales safe. We want to be the best...

South Wales Police
11/12/2025 15:10

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🚗 Vehicle Theft Update – Swansea

Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Vehicle crime (theft from or th...

South Wales Police
08/12/2025 16:32

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