Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Butetown

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth Bae Caerdydd / Cardiff Bay Neighbourhood Policing Team

Neil Crowley (South Wales Police , PCSO, Cardiff Bay )

Neil Crowley

PCSO

07805301186

Gareth Davies (South Wales Police, Police Constable, Cardiff Bay Police)

Gareth Davies

Police Constable

07584004638

Liga Ernestsone (South Wales Police, PCSO, CAV Cardiff Bay)

Liga Ernestsone

PCSO

07815459343

Rhys Grant (South Wales Police, Police Constable, Cardiff Bay)

Rhys Grant

Police Constable

07464646253

Gosia Lewanska (South Wales Police, PCSO, Cardiff Bay NPT)

Gosia Lewanska

PCSO

07484523628

Alexander Newbold (South Wales Police, PSCO, Cardiff Bay)

Alexander Newbold

PSCO

07974084410

Olivia Provis-Lewis (South Wales Police, PCSO, Cardiff bay)

Olivia Provis-Lewis

PCSO

07971359617

Sian Rees (South Wales Police, PCSO, Cardiff Bay)

Sian Rees

PCSO

07584004665

Blane Thomas (South Wales Police, PCSO, Cardiff Bay Neighbourhood Policing Team)

Blane Thomas

PCSO

07825378944

Rebecca Thorne (South Wales Police, PCSO, Cardiff Bay)

Rebecca Thorne

PCSO

07584004607

Leanne Williams (South Wales Police , PCSO, Cardiff Bay & Penarth)

Leanne Williams

PCSO

07816180826

Emma Worrall (South Wales Police, PCSO, Cardiff Bay)

Emma Worrall

PCSO

07890064282

Local Priority Issues

Priority Action Taken

Waterguard / Harbour Drive ASB

Issued 30 June 2026

To be updated every 3 months

Actioned 30 September 2026

Auto-Crime

Issued 30 June 2026

Updates given every 3 months

Actioned 30 September 2026

Drug dealing and ASB

Issued 18 March 2026

Continued enforcement activity and pro-active disruption has resulted in numerous arrests and seizures of drugs and cash for the Butetown area. This is ongoing work which will be carried forward as a priority

Actioned 18 June 2026

Shoplifting [Grangetown/Butetown]

Issued 15 December 2025

Officers in both Butetown and Grangetown have been carrying out a dedicated operation to tackle shoplifting and support local businesses. Proactive patrols in key areas are already helping to deter offenders, ensuring our high streets remain safe and welcoming for everyone.
This work is strengthened by close partnership with local shops, security teams, and community organisations. By sharing information and working together, we’re able to respond quickly to concerns and provide better protection for businesses and shoppers alike.
Our teams will continue regular patrols and engagement with the community, and we encourage anyone with information or concerns to speak with their local officers.

Actioned 15 December 2025

Drug Dealing - Christina Street.

Issued 15 September 2025

Pro-active patrols have been conducted resulting in arrests and seizures of drugs.

Actioned 15 September 2025

Drug dealing & anti-social behaviour

Issued 17 June 2025

In response to concerns regarding anti-social behaviour, including incidents of shoplifting, the Cardiff Bay Neighbourhood Policing Team has established a designated POP which has given us a greater presence in the area and allowed us to deter ASB in the areas which are having higher demand along with increased engagement points to provide support and reassurance to the local community and businesses.
What is a POP?
POP Plans are to be utilised as a short-term intervention problem solving approach in response to problem issues and concerns in your communities. They are simple plans which will be created utilising the SARA problem solving methodology. The POP plan is used to record the problem solving that NPT officers are doing daily.

In response to drug dealing concerns we have created a two pronged approach increased community access to Police which works as a great way to develop community intelligence reporting and an increase in pro-active police patrols targeting hotspot areas. If you would like to see the results of our pro-active policing - sign up to South Wales Listens and Follow SWP Cardiff and the Vale on Facebook.

Regarding the on-going issue of ASB under the bridge connecting to Wood St, Neighbourhood team are working pro-activity with Cardiff Council and supporting partnerships to solve the issue and support those effected. Further updates will be given in due course.

Actioned 17 June 2025

Latest South Wales Updates

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Local Priorities Anti-social behaviour – general Message

Dear Resident, I wanted to provide you with an update regarding Anti-social behaviour – general, which people around your area have highlighted as an issue of concern on the priority survey. Cardiff Bay Neighbourhood Policing Team alongside colle...

South Wales Police
19/07/2026 11:19

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Educational input regarding Exploitation

Dear Resident, I wanted to provide you with an update regarding I have no issues, which people around your area have highlighted as an issue of concern on the priority survey. All Parents have been invited to attend.Butetown Pavillion, Saturday 1...

South Wales Police
14/07/2026 16:14

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Local Priorities Road Safety Issues Message

Dear Resident, I wanted to provide you with an update regarding Road Safety Issues, which people around your area have highlighted as an issue of concern on the priority survey. A busy weekend for #CardiffBay Neighbourhood Team, with one of the h...

South Wales Police
13/07/2026 09:08

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Theft From Motor Vehicles

Good afternoon, Cardiff Bay Neighbourhood Policing Team are continuing receiving reports of persons having their valuables stolen from their vehicles. Leaving valuable items on display within vehicles will attract unwanted attention. Offenders may t...

South Wales Police
10/07/2026 16:37

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#ASBAwarenessWeek | Do you know who to contact?

#ASBAwarenessWeek | Do you know who to contact? Refresh your knowledge so you know if it’s police or partners you need to be calling. Anti-social or inappropriate vehicle use – PoliceThreatening, drunken or intimidating behaviour – PoliceFly tippin...

South Wales Police
03/07/2026 16:00

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Local Priorities Shoplifting / Retail Theft Update

Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Shoplifting / Retail Theft as a...

South Wales Police
30/06/2026 16:54

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Bike Marking Event (Cardiff Bay Barrage) : Sat 20 Jun 11:00

Dear Resident, Your local Neighbourhood Policing Team will be at Cardiff Bay Barrage (Skate Park) on 20/06/2026 at 11:00am for a free bike marking event. If you would like you to have your bike marked come along with your bike and we will ma...

South Wales Police
12/06/2026 12:01

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Tell us what you think

Hi Resident We’d like to hear your thoughts about local policing to help shape and improve the service we provide to our communities. What do we get right? What do we need to change?  We are committed to serving the public; however, the forc...

South Wales Police
02/06/2026 16:57

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