Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Butetown

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth Bae Caerdydd / Cardiff Bay Neighbourhood Policing Team

Neil Crowley (South Wales Police , PCSO, Cardiff Bay )

Neil Crowley

PCSO

07805301186

Rhys Grant (South Wales Police, Police Constable, Cardiff Bay)

Rhys Grant

Police Constable

07464646253

Gosia Lewanska (South Wales Police, PCSO, Cardiff Bay NPT)

Gosia Lewanska

PCSO

07484523628

Samuel Martin (South Wales Police, PCSO, Cardiff Bay NPT)

Samuel Martin

PCSO

07584770886

Gemma Murphy (South Wales Police, PCSO, Cardiff Bay NPT)

Gemma Murphy

PCSO

07974 084335

Alexander Newbold (South Wales Police, PSCO, Cardiff Bay)

Alexander Newbold

PSCO

07974084410

Olivia Provis-Lewis (South Wales Police, PCSO, Cardiff bay)

Olivia Provis-Lewis

PCSO

07971359617

Sian Rees (South Wales Police, PCSO, Cardiff Bay)

Sian Rees

PCSO

07584004665

Leanne Williams (South Wales Police , PCSO, Cardiff Bay & Penarth)

Leanne Williams

PCSO

07816180826

Emma Worrall (South Wales Police, PCSO, Cardiff Bay)

Emma Worrall

PCSO

07890064282

Local Priority Issues

Priority Action Taken

Shoplifting [Grangetown/Butetown]

Issued 15 December 2025

Update every 3 months

Actioned 15 December 2025

Drug Dealing - Christina Street.

Issued 15 September 2025

Pro-active patrols have been conducted resulting in arrests and seizures of drugs.

Actioned 15 September 2025

Drug dealing & anti-social behaviour

Issued 17 June 2025

In response to concerns regarding anti-social behaviour, including incidents of shoplifting, the Cardiff Bay Neighbourhood Policing Team has established a designated POP which has given us a greater presence in the area and allowed us to deter ASB in the areas which are having higher demand along with increased engagement points to provide support and reassurance to the local community and businesses.
What is a POP?
POP Plans are to be utilised as a short-term intervention problem solving approach in response to problem issues and concerns in your communities. They are simple plans which will be created utilising the SARA problem solving methodology. The POP plan is used to record the problem solving that NPT officers are doing daily.

In response to drug dealing concerns we have created a two pronged approach increased community access to Police which works as a great way to develop community intelligence reporting and an increase in pro-active police patrols targeting hotspot areas. If you would like to see the results of our pro-active policing - sign up to South Wales Listens and Follow SWP Cardiff and the Vale on Facebook.

Regarding the on-going issue of ASB under the bridge connecting to Wood St, Neighbourhood team are working pro-activity with Cardiff Council and supporting partnerships to solve the issue and support those effected. Further updates will be given in due course.

Actioned 17 June 2025

Latest South Wales Updates

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Police 999/101 Call Handler - Incident Risk and Resolution Officer

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21/12/2025 15:46

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Cuppa with a Copper : Thu 18 Dec 11:00

Dear Resident, Your local Neighbourhood Policing Team will be at ASDA Cardiff Bay Retail Park on 18.12.2025 between 11 am and 1pm. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you abou...

South Wales Police
17/12/2025 17:03

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Join Us as a Station Enquiry Officer

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South Wales Police
11/12/2025 15:10

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Positive Action / Gweithredu Cadarnhaol

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South Wales Police
10/12/2025 16:11

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Copper with a Cuppa - Millennium Centre Cardiff Bay : Wed 17 Dec 10:00

Dear Resident, Your local Neighbourhood Policing Team will be at Millennium Centre Cardiff Bay on Wednesday 17th December 2025 between 10.00am - 11.00am Come along and meet us. We can discuss any local issues, provide information on crime prev...

South Wales Police
10/12/2025 10:01

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Crime prevention message / Neges atal troseddau

Crime prevention messageHello Resident A free crime prevention toolkit for retailers has been designed at the request of the Home Office, through a collaboration between the National Business Crime Centre and Police CPI Secured by Design. The too...

South Wales Police
21/11/2025 12:00

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Bike Marking at Cardiff University Main Building : Tue 25 Nov 09:00

Dear Resident, Your local Neighbourhood Policing Team will be at Cardiff University, Main Building, Park Place on 25/11/2025 at 0900hrs for a free bike marking event. If you would like you to have your bike marked come along with your bike an...

South Wales Police
21/11/2025 10:01

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Copper with a Cuppa - Millennium Centre Cardiff Bay : Wed 19 Nov 10:00

Dear Resident, Your local Neighbourhood Policing Team will be at Millennium Centre Cardiff Bay on Wednesday 19th November 2025 at 10.00am. Please take this opportunity to raise any concerns you may have and to find out what we are doing to tac...

South Wales Police
12/11/2025 10:02

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