Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Butetown

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth Bae Caerdydd / Cardiff Bay Neighbourhood Policing Team

Neil Crowley (South Wales Police , PCSO, Cardiff Bay )

Neil Crowley

PCSO

07805301186

Rhys Grant (South Wales Police, Police Constable, Cardiff Bay)

Rhys Grant

Police Constable

07464646253

Gosia Lewanska (South Wales Police, PCSO, Cardiff Bay NPT)

Gosia Lewanska

PCSO

07484523628

Samuel Martin (South Wales Police, PCSO, Cardiff Bay NPT)

Samuel Martin

PCSO

07722151885

Gemma Murphy (South Wales Police, PCSO, Cardiff Bay NPT)

Gemma Murphy

PCSO

07974 084335

Alexander Newbold (South Wales Police, PSCO, Cardiff Bay)

Alexander Newbold

PSCO

07974084410

Olivia Provis-Lewis (South Wales Police, PCSO, Cardiff bay)

Olivia Provis-Lewis

PCSO

07971359617

Sian Rees (South Wales Police, PCSO, Cardiff Bay)

Sian Rees

PCSO

07584004665

Leanne Williams (South Wales Police , PCSO, Cardiff Bay & Penarth)

Leanne Williams

PCSO

07816180826

Emma Worrall (South Wales Police, PCSO, Cardiff Bay)

Emma Worrall

PCSO

07890064282

Local Priority Issues

Priority Action Taken

Drug Dealing - Christina Street.

Issued 15 September 2025

Action taken is updated every three months.

Actioned 15 September 2025

Drug dealing & anti-social behaviour

Issued 17 June 2025

In response to concerns regarding anti-social behaviour, including incidents of shoplifting, the Cardiff Bay Neighbourhood Policing Team has established a designated POP which has given us a greater presence in the area and allowed us to deter ASB in the areas which are having higher demand along with increased engagement points to provide support and reassurance to the local community and businesses.
What is a POP?
POP Plans are to be utilised as a short-term intervention problem solving approach in response to problem issues and concerns in your communities. They are simple plans which will be created utilising the SARA problem solving methodology. The POP plan is used to record the problem solving that NPT officers are doing daily.

In response to drug dealing concerns we have created a two pronged approach increased community access to Police which works as a great way to develop community intelligence reporting and an increase in pro-active police patrols targeting hotspot areas. If you would like to see the results of our pro-active policing - sign up to South Wales Listens and Follow SWP Cardiff and the Vale on Facebook.

Regarding the on-going issue of ASB under the bridge connecting to Wood St, Neighbourhood team are working pro-activity with Cardiff Council and supporting partnerships to solve the issue and support those effected. Further updates will be given in due course.

Actioned 17 June 2025

Latest South Wales Updates

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PYV recruitment - Operation BANG awareness : Sun 02 Nov 12:00

Dear Resident, Your local Neighbourhood Policing Team will be at ASDA, Cardiff Bay Retail Park, Grangetown on 02/11/2025 between 12:00 and 14:00. Come along and meet us. We can discuss any local issues, provide information on crime prevention,...

South Wales Police
01/11/2025 20:13

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E-bike & E-scooter Guidance

E-bike & E-scooter Guidance Hi Resident Cardiff Bay Neighbourhood Policing Team would like to address the ongoing issue's being raised by members of the public regarding the use of e-bikes and e-scooter in a public place. We would like to...

South Wales Police
26/10/2025 19:10

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Crime prevention message / Neges atal troseddau

Neges Ddwyieithog / Bilingual Message. Crime prevention messageHello Resident Please note we have identified a rise in Bicycle thefts in Cardiff BAY. Today the local Neighbourhood team attended the IKEA store on Ferry Rd, Grangetown and h...

South Wales Police
21/10/2025 18:24

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Bike Marking at Cardiff University Main Building : Tue 28 Oct 09:00

Dear Resident, Your local Neighbourhood Policing Team will be at Cardiff University, Main Building (Park Place) on 28/10/2025 at 0900hrs for a free bike marking event. If you would like you to have your bike marked come along with your bike a...

South Wales Police
21/10/2025 15:07

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Police Support Volunteer Recruitment Cardiff & Vale

There is still time to apply to become a Police Support Volunteer with South Wales Police in the Cardiff & Vale of Glamorgan area.As a Police Support Volunteer you will be involved with the following, and much more: > Cardiff Safety Bus > B...

South Wales Police
21/10/2025 13:50

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PCSO RECRUITMENT

Do you care about making a difference in the job you do? Then becoming a Police Community Support Officer (PCSO) could be for you. PCSOs are all about providing that vital link between the community and the police service to help make sure everyone h...

South Wales Police
20/10/2025 17:05

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Own the Night | Championing Women's Running & Safety Across Wales

South Wales Police and Welsh Athletics have been working in partnership on the following campaign - Own the Night | Championing Women's Running & Safety Across Wales The aims of the campaign are to: Raise awareness of women’s safety concerns wh...

South Wales Police
16/10/2025 19:58

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Special Constable (Volunteer Police Officer) Recruitment / Recriwtio Cwnstabliaid Gwirfoddol (Swyddogion Heddlu Gwirfoddol)

Hello Resident Special Constable (Volunteer Police Officer) Recruitment As a Special Constable, you can play a crucial role in helping us to deliver the policing priorities for South Wales. Becoming a Special Constable is a rewarding and enjoyabl...

South Wales Police
15/10/2025 09:46

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